Shipping policy

Shipping Policy

Sales and Holiday Shipping Disclaimer
We greatly appreciate your patience during high-volume sales. Please allow a minimum of (20) business days from the date of your purchase for orders to be processed and shipped. Once orders are shipped, a USPS tracking number will be sent to the email that you provided. Please allow 24-72 hours after receipt of tracking number for tracking status to be updated.

General Shipping Policy
Please allow 5-14 business days (Monday - Friday) for your order to process. Once processed, your order will be shipped via USPS Priority Mail.

Delivery Time
US Orders: Normally takes 3-7 business days. Unfortunately, we currently do no ship internationally.

Incorrect Shipping Information
The purchaser is responsible for providing the correct mailing address. We do not make address adjustments unless notified within 24 hours of your purchase. If you happen to notice that you have entered the wrong address you can email us at info@princessbessentials.com with the correct shipping address prior to your order being shipped. Please verify that you enter the correct address before finalizing your order. Osafo Enterprise LLC doing business as Princess B Essentials will not be responsible for goods delivered to the wrong address. Furthermore, if a package is returned to Princess B Essentials due to an incorrect or incomplete shipping address provided by the customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the redelivery costs. Princess B Essentials is not responsible for packages with a status of delivered but the package is not found or lost due to incorrect or incomplete shipping information provided by the customer. No refunds will be provided if any parts of the address are incorrect.

Lost or Stolen Packages
Princess B Essentials is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Princess B Essentials will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate as all orders are insured through USPS. No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in your order.

Damaged Product(s) & Incorrect Orders
Princess B Essentials is not responsible for damaged packages or incorrect orders. If you receive a damaged product or an order that you feel was processed or filled incorrectly, you must contact us by email within 7 days of receiving your order. Please send all images of damages to info@princessbessentials.com.

Returns
Effective 5.09.2020, Princess B Essentials currently does not accept returns. All sales are final. Due to the nature of product handling and keeping all parties safe, we do not offer returns on any of our products. Thank you for understanding.

Refunds
Princess B Essentials stands behind the products we create and sell. If there is any discrepancy with your order please contact us via email. We do not issue refunds unless we see a duplicate order and contact you to confirm. Please read all product ingredients on our website prior to making a purchase. Once an order has been shipped it cannot be changed or cancelled. Please contact us if you have any questions or concerns: info@princessbessentials.com.

Let customers speak for us

from 8 reviews

King Essentials Beard Essentials Bundle

Patricia De Los Santos

12/16/2024

Both of my beauticians have asked me what I use and this is it!

I cannot recommend the Strong Growth Wash Day Bundle enough! These products have completely transformed my hair care routine. After just a few uses, I noticed my hair felt cleaner, healthier, and more manageable. Over time, it has grown longer and stronger, to the point where both of my beauticians have asked multiple times what I use to wash my hair!

The shampoo leaves my scalp feeling refreshed without stripping my hair of its natural oils, while the conditioner provides deep hydration and softness. The results speak for themselves—my hair has never looked or felt better. If you're looking for a hair care bundle that truly delivers on its promises, this is it!

10/10, highly recommend!

Lady O

Strong Growth Wash Day Bundle

12/11/2024

Perfect gift for my brother!

I got the King Essentials Hair Essentials Wash Duo as a gift for my brother, and it’s been a total hit! The duo is a perfect blend of functionality and luxury. The shampoo lathers beautifully without being harsh, leaving his hair feeling clean and refreshed. The conditioner is the real MVP—rich, hydrating, and lightweight, so it doesn’t weigh his hair down.

The scent is subtle but sophisticated, making it perfect for daily use. He’s already mentioned how much healthier and softer his hair feels after just a couple of weeks. It’s also great that the ingredients seem thoughtfully chosen, catering to maintaining hair health.

If you're looking for a thoughtful gift for the men in your life or just want to elevate your own haircare routine, this duo is worth every penny!

King Essentials Hair Essentials Wash Duo

12/10/2024

Strong Growth Extra Strength Scalp Essentials Cream Oil 2 oz

A Little Goes A Long Way

This Strong Growth Extra Strength Scalp Stimulating Cream Oil is really good. Honestly it is very similar to the original but you can feel the mint/cooling/tingly sensation with this. The new growth is no joke with both but with this, THICK ROOTS! My edges are back, thicker and soft. I am happy that I tried your products. Thank you! I am a customer for life!

Erica J.

Strong Growth Extra Strength Scalp Essentials Cream Oil 2 oz

01/16/2024

WOW

This right here is a necessity. This is gold in a bottle. My beard and locs are smooth, smells good and looks good. I literally feel kingly where I use this, if you get my drift. Yall know what yall are doing. Definitely a must have fellas.

Michael

Beard & Scalp Essential Growth Oil

Strong Growth Scalp Essentials Cream Oil 2 oz

MOISTURE & LENGTH!!!

My hair was dry, shedding and a hot mess so my co- worker told me about a young woman that makes hair products. First off, let me just say that Animwaa is great!!! She answers all questions, recommends products (EVEN STUFF FROM OTHER SMALL BUSINESSES), she shows you exactly how to use the products and since I am located in NYC she met up with me so that I did not have to pay postage!!! GREAT CUSTOMER SERVICE, WONDERFUL WOMAN and AMAZING PRODUCTS. The shampoo is not stripping at all, I can detangle my hair with the shampoo, but the conditioner is my husband, that bad boy is heaven on earth; soft moisturized hair. The spray is nice, but I only use it every once in a while, however I LOVE THE CREAM OIL!!! My hair is just sooo damn moisturized and healthy although I only apply it directly as the directions state, my hair still manages to get moisturized and not feel oily nor dry; its perfect and its helping me to gain length as well. I LOVE THIS LINE AND MS. B she is truly amazing. You REALLY DID IT!!!

Jasmine Williams

Strong Growth Scalp Essentials Cream Oil 2 oz

Strong Growth Scalp Essentials Cream Oil 4 oz

Excellent Product!

I actually like this product! So I have been using the Cream Oil for about four months now and I am very pleased with the results. My hair stays moisturized, it grows beautifully, has sheen and is not oily or greasy. This product does seem to help with growing my hair because it keeps it strong and I gain length (+ 2.5 inches so far) which is great!!! Excellent product and I hope the creator makes it to retail status.

Tiffany S.

Strong Growth Scalp Essentials Cream Oil 4 oz

My Hair Loves This!

I am not the type to write reviews however since this is an up and coming business and I would like others to know how great this line is. After speaking with a co-worker of mine he told me that his friend makes hair products and I looked at him like he lost his mind. Boy am I glad that he got the word out because my hair is lavish and I only brought the Stimulating Scalp Cream Oil and the conditioner. I really wish you the best Ms. B with all of your business endeavors. I hope that the products stay available and in the price range that it’s in :-). Thank you for creating an amazing line and having friends and family that love it so much that they spread the word. Good Luck and I will be sure to spread the word.

Deborah H.

Shipping policy

Shipping Policy

Let customers speak for us

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